Right to rescind Austria

- Beginning of the right to rescind for consumers –

Withdrawal by written declaration

Each customer may cancel within 14 days of receipt of the goods by sending a written notice of withdrawal without explanation from the concluded contract. There is sufficient if the cancellation is sent within this period (it decides the date of the posting form). The customer is obliged proven in this case for the immediate return of the goods. The return shipping costs (postage ) will be borne by the customer. If the goods are used and/or damaged, the customer has to pay a reasonable fee for the use including adequate compensation for the damage – the maximum amount is the product value – to be paid to the seller. The cancellation must be sent to the following address :

Pia Mia
Schœnbrunnerstraße 65
1050 Wien

T & F +43 1 890 44 72

Cancellation by simple return of the goods

The customer can also be right to withdraw, thus putting that he only proven returns the goods within 14 days of receipt without written resignation to the seller. For keeping the deadline in this case, the proven timely dispatch of the goods. The prerequisite for this form of exercise of the right of withdrawal by simple return of the goods that the goods are not damaged or used as well as the return is sufficient postage. Exclusively at a wrong or defective delivery, the seller bears the return shipping costs (postage).

The risk of return and its proof is in each case subject to the customer. In the event of cancellation by the customer (by express declaration or simple return of the goods), the seller pays immediately the purchase price back – Shipping charges are not refundable.

- End of the cancellation policy for consumers -

Notes to the exclusion of the right of withdrawal

The right of rescission does not apply to the supply of goods made ​​to the consumer ‘s specifications or clearly tailored to personal needs.

Notes on retourn shipments

In this section (“Notes on return shipments”) above procedures are not a prerequisite for the effective exercise of the right of withdrawal above .

Customers are requested to inform the seller befor returning goods.

T & F +43 1 890 44 72

In this way, they enable the seller the fastest possible assignment of the products.

Customers are requested to send the goods as post paid back to the seller and keep the mailing receipt . The seller will refund the customer to request in advance the cost of postage, unless they are to be borne by the buyer.

Clients are advised to avoid damage or contamination of the product. Goods should be sent with all accessories back to the seller if possible in their original packaging. If the original packaging is gone, any other suitable packaging should be used to provide reasonable protection against shipping damage and to avoid any claims for damages because of damage due to faulty packaging .